|
We understand the importance of receiving your order on time, so we will take extra care with your valued order and keep you informed throughout the shipping process from the time we receive your order up until the time your order is delivered. Then we will follow up with you via email to confirm that you are satisfied with your shopping experience with us. And remember; always feel free to call us at 1-800-405-8140 or email us at customerservice@wwmimages.com for shipping updates or questions with your order. If there is any delay with your order, we will call you immediately to discuss its status.
How to Place an Order
You can email your order anytime to orders@wwmimages.com. Or if you would like, you can contact our sales representative right away by calling 1-800-405-8140 or 508-943-4499. We do not sell to the public. We sell wholesale only which is why we do not offer an online shopping cart experience.
Shipping Policy:
We have a Delivery service for all orders placed in Massachusetts and Rhode Island and we also do a Delivery Run to NYC every 10 - 14 days. If you are in Ct. or NYC we may be able to include you in our delivery schedule. Please call to inquire about this delivery service.
We ship most orders within 5 business days via standard UPS ground shipping. We also offer 1-day, 2-day, and 3-day express shipping within the United States for an additional charge. Approximate Shipping charges are $6.00 per piece. If you would like an exact shipping quote on your order please call us at 1-800-405-8140.
Track My Order
If you have placed an order with us via the website or directly with one of our sales representatives, you can request your tracking number by emailing us at customerservice@wwmimages.com and you will receive your shipping tracking number by the end of the work day.
Visit Us:
Our corporate offices and showroom is located in Dudley, Massachusetts at 137 Schofield Ave.. If you would like to arrange for an appointment to visit our showroom or if you have placed an order and would like to pick it up, then feel free to contact us at 1-800-405-8140.
Payment:
Most of our customers are on net 30 terms. We do require that first time orders are payed upon shipment or delivery. If you would like to get set up for 30 day terms please call our office at 1-800-405-8140. We accept all major credit cards, cash and checks.
|